At Organic Spree, we are committed to delivering high-quality organic products to your doorstep, no matter where you are. This Shipping Policy provides details about our international shipping process, charges, and conditions.
1. Shipping Locations
We offer international shipping to various countries. If we are unable to deliver to your country, we will inform you during the checkout process.
2. Shipping Charges
International Shipping: Shipping costs are calculated based on the destination country, package weight, and any applicable customs duties or taxes.
Free Shipping: Orders over $X qualify for free international shipping.
Shipping charges will be displayed at checkout for your review.
3. Order Processing Time
Orders are processed within 1-3 business days after payment confirmation.
Please note that during busy seasons or promotional events, processing times may be slightly extended.
4. Delivery Timelines
International Orders: Typically delivered within 7-21 business days depending on the destination country and customs processing.
Delivery times are estimates and may vary due to factors beyond our control, such as customs delays or carrier issues.
5. Order Tracking
Once your order is dispatched, you will receive a tracking number via email. You can use this number to track your shipment in real-time.
6. Customs and Duties (For International Orders)
International shipments may be subject to customs duties, taxes, or fees, which are the responsibility of the customer. These charges vary depending on the destination country’s regulations.
7. Refunds for Damaged or Wrong Products
If your order arrives damaged or the wrong product is shipped, please contact us within 48 hours of receiving your order.
We will review your case and issue a refund for damaged or incorrect products. Unfortunately, we do not offer replacements, only refunds for products that are damaged or incorrectly shipped.
Please provide photos of the damaged items and packaging when contacting us.
8. Contact Us
If you have any questions or need assistance with your order, feel free to contact us:
Email: support@organicspree.com
