Refund Policy
At Organic Spree, customer satisfaction is our priority. While we do not offer returns, we provide refunds under specific conditions.
Eligibility for Refunds
You are eligible for a full refund if:
You receive a damaged product due to shipping.
You receive the wrong product in your order.
To qualify, you must report the issue within 48 hours of receiving the product, along with clear images and order details.
Refund Process
Once approved, refunds are processed within 14 business days to your original payment method.
We will notify you via email once the refund has been issued.
Once approved, refunds are processed within 14 business days to your original payment method.
We will notify you via email once the refund has been issued.
Non-Refundable Items
Products that have been opened, used, or tampered with.
Items reported after 48 hours of delivery.
Orders placed incorrectly by the customer.
Products that have been opened, used, or tampered with.
Items reported after 48 hours of delivery.
Orders placed incorrectly by the customer.
Order Cancellations
Orders can be canceled within 24 hours of placement.
After this period, cancellations are not allowed as the order will be in processing.
Orders can be canceled within 24 hours of placement.
After this period, cancellations are not allowed as the order will be in processing.
For any refund-related inquiries, please contact our customer support team.
